Personal Data Protection Notice
In accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA)
Data Controller
Legal Basis for Processing
| Data Type | Legal Basis | Purpose |
|---|---|---|
| Contact Information (Name, Email, Phone) | Contract | Service delivery |
| Usage Data | Legitimate Interest | Service improvement |
| Marketing Data | Consent | Send news and promotions |
| Payment Information | Legal Obligation | Tax compliance |
Data Retention Period
| Data Type | Retention Period |
|---|---|
| User Account Data | Duration of service + 5 years |
| Financial Data | 7 years (tax law requirement) |
| Marketing Data | Until consent is withdrawn |
| Usage Logs | 90 days |
Your Rights as Data Subject
Under PDPA, you have the following rights:
Right to Access
Request a copy of your personal data we hold
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of data when no longer necessary
Right to Data Portability
Receive your data in a machine-readable format
Right to Object
Object to processing in certain circumstances
Right to Withdraw Consent
Withdraw previously given consent at any time
Exercising Your Rights
To exercise any of the above rights, please contact us through:
- Email: privacy@hubswitch.com
- Online form in your account settings
We will process your request within 30 days.
Cookie Usage
We use cookies to enhance your experience. These include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used to show relevant ads (requires consent)
Contact Data Protection Officer
Data Protection Officer (DPO)
Email: privacy@hubswitch.com
Phone: +66 2-XXX-XXXX
If you are not satisfied with our data handling, you have the right to lodge a complaint with the Personal Data Protection Committee.
© 2026 HubSwitch Co., Ltd. All Rights Reserved